SAHIWAL: Around 600 beneficiaries of the Benazir Income Abutment Programme accept not accustomed money for seven months in Sahiwal tehsil because of either missing, blocking or deactivation of their ATM cards.
Three affidavit are logically ascribed to such irregularities — addition on annual of a almsman has either abolished or baseborn his agenda and pin code, or taken out money from the agenda afterwards his ability or the administration is affective at a snail’s clip in administration and absolute complaints apropos abusage of ATM.
Beneficiaries adduce that the apparatus to redressing complaints is apathetic and time consuming.
Over 16,000 women beneficiaries are accepting banking abutment from the BISP in Sahiwal tehsil. Installments of all beneficiaries are either actuality delivered through ATM cards or Easy Paisa.
The women accepting money from ATM cards become victim of abounding frauds.
Tehsil PPP admiral Ali Nawaz Bhatti said that back best of these women were poor and illiterate, they were clumsy to abjure money from ATM machines. “They seek advice from addition and if that actuality turns out to be capricious he/she misuses the ATM card,” he said.
Taj Bibi of Bhutto Nagar said back she did not apperceive how to use the ATM card, she gives Rs200 to a actuality to get her money aloof from the ATM machine. But anybody is not acute like Taj Bibi.
Ishrat Bibi of Model City said she went to get her third installment, but the coffer administration abreast her that the money had already been withdrawn. Addition had aloof the money from the ATM apparatus by application her agenda and again abreast her that the bulk was still not transferred to her account.
She filed a complaint with the bounded appointment but her agenda is still not unblocked.
Kulsoom Bibi of Muslim Bin Aqeel Colony said her agenda had been blocked for one year because she entered a amiss pin code.
Sources said the bounded BISP appointment accustomed at atomic 30-40 complaints every day while over 600 complaints were lying pending.
Assistant Administrator Shazia said that complaints apropos missing of ATM cards, amiss entries of pin cipher and alone frauds were accepted with beneficiaries.
It is learnt that blocked ATM cards can alone be reactivated by the BISP’s acreage operation director, Islamabad, or the coffer whose ATM apparatus is acclimated and not by the bounded commune or bounded offices.
Some admiral buried to development told Dawn that complaints administration apparatus aural college administration of the BISP was actual slow.
Easy Paisa baron Muhammad Asif Sohail claimed that money was accustomed to individuals afterwards appropriately acceptance the CNICs of the beneficiaries.
However, he accepted that such complaints of irregularities were aerial at ATM machines.
Several coffer managers who talked to this contributor abreast accepted that the abusage of BISP cards was actuality committed at ATM machines.
They argued that banks could not booty albatross of giving able advice to anniversary almsman apropos the actual acceptance of ATM cards.
PPP commune admiral Zaki Chaudhry said that complaints accompanying to pin cipher or barricade of ATM cards should be disposed of afterwards any delay.
He feared if time administration was not activated in administration complaints of blocked cards it would account added miseries to beneficiaries.
BISP Bounded Administrator Raziur Rehman accepted the axle of complaints, but said that able procedures were followed both with banks anxious and the arch office.
About demography any acknowledged activity adjoin those committing ATM agenda fraud, Mr Rehman said the BISP could not move adjoin them because in best of the cases the complainants (beneficiaries) fabricated compromises with such persons.
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